Bayview meadow toward Lake Pend Oreille, Jeremy Kitchen

Our mission

Who we are. What we believe. Why it matters.

A short introduction to our purpose, our people, and the communities we serve.

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Our story

Built on relationships. Growing with purpose.

The Experience Northwest began with a simple belief: real estate should be about more than transactions. It should be about people, meaningful relationships, and helping others navigate some of life’s biggest decisions with confidence.

A home is more than a property, a transaction is more than paperwork, and success is about more than the numbers. It’s about trust, showing up when it matters, and relationships that last long after closing.

As owners, Shane, Nicole, and Robert have worked to build a business grounded in faith, family, honesty, and genuine care. Today that reaches across the Inland Northwest. The team and the opportunities keep growing. The purpose stays the same: put people first, do what is right, and create an experience that makes a lasting difference.

Our mission

Why we do what we do.

Our mission is to deliver an exceptional real estate experience built on lasting relationships, honest guidance, and genuine care.

We empower our clients to make confident decisions, equip our agents to grow with purpose, and strengthen the communities we serve through integrity, knowledge, and service.

Real estate is one of the most significant decisions people make, and the experience should reflect that. People deserve to be heard, informed, supported, and treated with honesty at every step.

Owners

Shane, Nicole, and Robert.

Meet the owners

Core values

The principles behind every experience.

These aren’t just words on a wall. They’re the standards we hold ourselves to in how we serve, communicate, work together, and represent The Experience Northwest.

Integrity

We do what is right, even when no one is watching. We lead with honesty, keep our commitments, and put people before personal gain.

Accuracy

Details matter. We value knowledge, preparation, and clear communication, from contracts and market guidance to the promises we make.

Community

Where we live and work matters. We show up for local businesses and for the places and people that make the Inland Northwest home.

Culture

Great businesses are built by people who support one another. Collaboration, accountability, and continued growth, where agents are valued and wins are celebrated.

The office

A place to connect, collaborate, and grow.

The Experience Northwest is a place to connect, learn, and build relationships. The office is 435 W Hanley Ave, Suite 100 in Coeur d'Alene. Hours are Monday–Friday, 9:00am–5:00pm Pacific. Saturday by appointment. After hours, a message still reaches the office, the designated broker, and the owners.

Our reach runs through Spokane, Spokane Valley, Liberty Lake, and North Idaho, including Coeur d'Alene, Post Falls, Hayden, and the surrounding towns.

Licensed agents, join our team.

The Experience Northwest is a full-service real estate brokerage in Coeur d'Alene, Idaho, led by designated broker Shane Zaring. THE EXPERIENCE NORTHWEST, LLC holds Idaho firm license 7461472 and Washington firm license 24027373. Serving Kootenai, Bonner, Boundary, Shoshone, and Benewah counties, plus Spokane County, Washington.

Legal name
THE EXPERIENCE NORTHWEST, LLC
Idaho firm
7461472
Washington firm
24027373
Office
435 W Hanley Ave, Suite 100, Coeur d'Alene, ID 83815
Hours
Monday–Friday, 9:00am–5:00pm Pacific
Phone
(208) 930-3078
Lounge and fireplace in the office on Hanley Avenue Reception desk at The Experience Northwest on Hanley Avenue

Training and events

Keep learning. Keep growing. Grow together.

Growth happens when people have the tools, the knowledge, and the support to keep moving forward. The calendar below is the live office schedule. Times are Pacific.

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